Weight Watchers Mobile IPhone App Review


An angry Weight Watchers customer filed a major class-action lawsuit against the company, claiming its new digital-weight-loss program is a big fat mess.

The suit was filed by Pennsylvania resident Raymond M. Roberts — who signed up for the OnlinePlus app program at a rate of $49.95 for the first three months and $19.95 for each following month. It has 1.5 million active subscribers, according to the suit.


The app promised “easy-to-use tools” to track your food, weight and activity plus access to a motivational coach. But the program went live before it was ready, the suit says, citing Consumer Affairs reviews.

The supposedly on-call coaches never responded and users received an “error” message when they reached out for help, the suit charges.

Weight Watchers CEO Jim Chambers apologized in December, but Roberts is demanding a full refund and other damages for false advertising.

“We are committed to providing excellent service and will vigorously defend any suggestion that we have not honored our legal obligations to our members,’’ said a Weight Watchers spokeswoman.

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Source : https://nypost.com/2016/01/08/customer-says-weight-watchers-app-is-a-huge-mess/

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